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I wanted to say a huge thank you for your patience and hospitality at our recent conference. This is the third year we have used you and as always you accommodated all of our requirements.
As for your clients helping out on the day. Given there were nearly 100 of our delegates attending, what a pleasure they were! All of my Bank Managers commented on how wonderful they were to chat with and that we could learn a lot from their customer service skills. They were attentive, engaging and genuinely interested in getting to know us. They served the teas and coffees in a speedy efficient way whilst also bringing a really human element to the day. The cupcakes they had made for us were wonderful. They were good at keeping to the tight time scales I had allowed on our agenda and really supported us,
It was an absolute pleasure to meet them all and I hope that next time we use you they will be able to help us out again
Once again a huge thank you!
Amanda Wilcox, Area Performance Manager
South West Midlands & Wales Network Office
South West Foundation
South West Foundation is very grateful to you for helping us to make this event so enjoyable and worthwhile. ... can I just say how well everything was organised. The environment was exactly right for the event... food was excellent and it made such a nice change to have lunch that was healthy, well prepared and so nicely laid out. The people assisting with providing tea and coffees were very helpful and attentive. This all made a real difference.
I would like to take the opportunity of thanking the people who took the time and effort to make this a success. We recommend for anyone wishing to hold a similar event in Taunton.
Below are a small selection of the comments that we received from participants at the event.
This has been an excellent event
Food fab and staff amazing
Loved the relaxed environment
We hope we can repeat this again at some stage
With Very Best Wishes
CEO South West Foundation.
“The service users and staff at the Albemarle were extremely friendly and helpful. The food was fresh and there was plenty of it! Overall they worked hard to make our event a success. Thank you very much.”
Pictured: Rebecca Pow, Taunton Deane MP at the Healthwatch Somerset launch of their best practice range of materials for health & social care service providers.